The word communication is used all of the time, and yet rarely is it defined in such a way that will let others know all the specifics. I define communication as is the way we, as humans send verbal, non-verbal (or both) messages from one person to another. It is important to establish the differences in the way we send verbal and non-verbal messages to other people.
One of the major differences between verbal and non-verbal communication is that verbal communication is made up by the actual words people use to speak. Most people believe that our words are the most powerful way that we communicate with other people. The reality is that our words make up only 10% of what we express to others.
When people do not use their words they are now using non-verbal communication. It is the non-verbal form of communication that over 90% of communication actually takes place. For example, we send messages to others, and express ourselves through our eye contact, our facial expressions, our voice tone, our voice volume, our rate of speech, our use of pauses when speaking, our hand gestures, our body positioning, and finally our body distance.
The reality is that the most successful people in this world have the ability to tap into the 90% (non-verbal communication) to navigate through this world. Not only that, but the most successful parents in leading their toddler’s behavior are also extremely skilled in picking up on their toddler’s non-verbal communication. So just bare in mind that as a parent, 90% of the time, your toddler is not responding and reacting to your words at all!
Do you want to learn exactly how to eliminate your child’s out-of-control and defiant behavior without using Punishments, Time-Outs, Behavioral Plans, or Rewards?